How Cancellation Works
A simple, predictable model: cancel when you want, keep access through what you've already paid for, and no further charges after that.
Cancel Anytime
You can cancel your KarFixIT subscription at any time from your account. There is no cancellation fee and no questions asked.
Access Until Expiry
After cancellation, your access continues until the end of the billing cycle you have already paid for — the date shown as Current period ends on your Subscription screen.
Auto-Renewal Stops on Cancel
By default, your plan renews automatically each billing cycle. Once you cancel, auto-renewal stops immediately and you will not be charged again unless you re-subscribe.
3-Day Grace Window
If a renewal payment fails, your plan enters a short grace period (Grace ends on the Subscription screen) during which access continues while we retry the payment.
Fees Are Non-Refundable
Subscription fees for the current and past billing cycles are non-refundable, whether the plan is used fully, partially or not at all.
Where to Check Dates
Open the KarFixIT app → Subscription to see Payment status, Last payment, Current period ends and Grace ends for your plan.
In short: cancelling stops future charges but does not refund what you have already paid. Your access runs to the end of the current cycle.
Example Timeline
If you paid for a monthly plan on the 1st and cancelled on the 10th, your access continues through the end of that same month. No refund is issued for the unused days.
How to Cancel
Use the Cancel Subscription option on your Subscription page, or email us and we will confirm the cancellation.
Narrow Exceptions
A refund is only considered in these specific cases:
- Duplicate or incorrect charges caused by a payment-gateway error.
- Charges made on a cancelled plan after the cancellation date.
- Clear service outage attributable to KarFixIT lasting more than 72 hours in a single billing cycle.
Approved refunds in these exception cases are processed to the original payment method within 5–7 business days.